Challenge
The global bank faced a strict regulatory remediation deadline, initially requiring 5,000 KYC reviews. Due to the quality of AML RightSource's work, the project expanded to include an additional 19,000 reviews. The bank needed a trusted partner to deliver results efficiently, deploy resources quickly, and manage operations across multiple geographies, including North America, Poland, and India.
Global Managed Services Approach
AML RightSource deployed a specialized teams across North America, Poland, and India to deliver high-quality compliance services. With close collaboration with the client’s internal teams, we optimized operational efficiencies, introduced robust quality controls, and ensured scalability to meet regulatory deadlines and increased demands.
Value Delivered
Our partnership with the global bank has produced measurable results, demonstrating AML RightSource's ability to provide scalable, efficient, high-quality compliance services. We completed 24,000 KYC reviews, meeting strict deadlines and adhering to regulatory standards. To accommodate the increased project scope, we rapidly scaled operations by adding 230 FTE across three training waves. Utilizing our proprietary GoKYC technology, we streamlined workflows, enhanced training efficiency, and identified opportunities for process improvement. Additionally, expanding operations across three regions ensured seamless cross-border support and consistent service quality.
AML RightSource’s ongoing partnership with the technology organization has yielded significant results:
Our team completed 24,000 KYC reviews, ensuring compliance with strict regulatory deadlines and high-quality outcomes.
We rapidly scaled operations to meet increased project demands, adding 230 FTE across three training waves to support the client’s needs.
Over the past two years, we have expanded our global operations, training 150 FTE in India through four waves while consistently upholding global compliance standards.
