Human Resources Coordinator, AML RightSource - Cleveland, OH - US

Job Description

About AML RightSource

We are AML RightSource, the leading technology-enabled managed services firm focused on fighting financial crime for our clients and the world. Headquartered in Cleveland, Ohio, and operating across the globe, we are a trusted partner to our financial institution, FinTech, money service business, and corporate clients.

Using a blend of highly trained anti-financial crime professionals, cutting-edge technology tools, and industry-leading consultants, we help clients with their AML/BSA, transaction monitoring, client onboarding (KYC), enhanced due diligence (EDD), and risk management needs.

We support clients in meeting day-to-day compliance tasks, urgent projects, and strategic changes. Globally, our staff of more than 4,000 highly trained analysts and subject matter experts is the industry's largest group of full-time compliance professionals. Together with our clients, we are Reimagining Compliance.

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As the Human Resource Coordinator, you will assist with human resource processes at all US business locations. Your primary responsibilities will include administration support of employee records, onboarding/offboarding support, relocation & work schedule adjustment requests, unemployment claims, and employment verifications. Additionally, you will provide administrative support to the human resource function as needed, including record-keeping, file maintenance and HRIS entry. Our ideal candidate will be an enthusiastic, hyper-organized, and proactive problem-solver.

Primary Responsibilities

• Administers relocation/flexible work schedule process.

• Manage the off-boarding process including resignations, terminations, and ER questions.

• Manage unemployment process.

• Performs customer service functions by answering employee requests and questions.

• Resolving benefits-related problems.

• Assist with the leave management process.

• Conducts audits of leave management, benefits or other HR programs and recommends corrective action.

• Provide administrative support to the HR department, as needed, in areas such as research, record-keeping, file maintenance, and HRIS entry/reporting.

• Maintain department internal SOP’s and resources.

• Assists with the preparation of the performance review process.

• Assist with implementation of HR policies and guidelines.

• Assist in ensuring compliance with federal and state employment laws.

• Assists or prepares correspondence as requested.

• Performs other related duties as assigned.

Required Qualifications

• 1+ years in a Human Resources, administrative or customer service field.

• Experience with HRIS system

• Bachelor's degree (Preferred degree in human resources, or a related field.

Preferred Qualifications

• Strong process improvement spirit, highly collaborative, able to express ideas readily, manage change fluidly, and able to influence and identify opportunities.

• Effective communication with thorough explanation is critical.

• Excellent time management skills with a proven ability to meet deadlines.

Regional Requirements

• Located in the Cleveland, Ohio area.

• Hybrid position, with the expectation of reporting to office (Downtown Cleveland or Highland Hills Office) when required.

• New Hire training will be onsite in person in the Highland Hills Office.

• Working Hours: 8am – 5pm EST, 1 hour lunch break

AML RightSource is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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